The breakfast was really good, with lots of tasty options! One downside was the initial check-in wait time. Overall, enjoyed the clean facilities and the friendly gym staff. 😃

Consider requesting more accessible luggage assistance during your stay, as staff seemed restricted in helping with baggage.

a) Cozy room
b) Central location
c) Efficient taxi arrangement

a) Slow check-in
b) Unresolved alarm issue
c) Inconsistent cleaning

Good fitness center and 24-hour reception, but no charm in the decor.

The breakfast spread was impressive, offering plenty of delicious options that started each day on a high note.

Housekeeping was inconsistent. despite a three-night stay, our room wasn't cleaned daily, and we often had to request basic amenities like extra towels.

The location is fantastic, right in the heart of everything. The breakfast spread is impressive, with plenty of tasty options, though it comes at a steep price. My room had a lovely view and was equipped with tea and coffee facilities, which I appreciated. However, I did face a few issues. The check-in process took longer than expected. The noise level from adjacent rooms was disruptive, forcing me to switch rooms. I also noticed that housekeeping lacked consistency. not once during my three-night stay did I receive fresh towels or a quick tidy-up. It felt disappointing given the expectations from a hotel of this caliber.

We faced several issues with room cleanliness. The first room had peeling walls and mold, and the second wasn't cleaned at all. Access to the room was a hassle due to malfunctioning keys, and check-in took over an hour due to confusion at the reception. It’s also worth noting that we had to ask multiple times for extra blankets and amenities, which should have been standard for our group. Lastly, the high breakfast prices were a bit shocking, as it couldn’t be added to the room bill.

The room had a lovely view and came with a great breakfast selection (the croissants were a highlight! ). Staff was friendly and helpful, making my stay enjoyable.

The check-in process could benefit from improvement, as it took longer than expected.

The breakfast offered a varied selection, with standout options like crepes and quick service from the staff. Facilities were clean and well-maintained, contributing to a comfortable stay. However, the check-in process was sluggish, taking longer than expected. The noise level from adjacent rooms disrupted our experience, and inconsistent housekeeping was a concern during our visit.

stayed at novotel for two nights in a superior queen room. the location is great, just a short walk to savassi. enjoyed the cozy room, and the staff were friendly and helpful, making my stay enjoyable. breakfast was impressive with plenty of tasty options!

strongly recommend

excellent location and reliable dining services make this a great choice for travelers

The hotel is situated in a vibrant area, providing a cozy and comfortable stay. Breakfast is delicious and varied, adding to the experience!

Couple Reliable Choice

We upscaled to the better room had a cozy tub made our stay a bit more special. I asked for some utensils for ice cream and they pointed me down 22 floors to get them myself not what I expected paying a good amount!

It wasn’t exactly cheap but felt acceptable overall.